Contact
Use your favourite channel to contact us. We are happy to contact you to give you access to a one-month trial period. For a successful start, we support you with a quick setup.
Paulinenstraße 34-36,
45130
Essen
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Support
Frequently asked questions
Reading our FAQs can provide quick and easy answers to common questions, saving you time and effort. It can also help you gain a better understanding of our product/service features, reducing the need for additional support.
What is Ticket it?
Ticket it is an online ticketing application that allows event agencies, clubs, restaurants, event locations, and guests to generate digital tickets, capture QR codes, customize email templates, and utilize efficient interfaces.
How can I create an account on Ticket it?
To create an account on Ticket it, simply visit the contact page and let us know what is your business. We get in touch with you to make a custimzed setup, so you can start the testing phase
How much does it cost to use Ticket it?
Ticket it offers a cheap and fair pricing model that is competitive with other online ticketing applications, including ticket.io. Our fees are transparent, easy to understand and not based on each ticket sale.
How do I generate digital tickets with Ticket it?
To generate digital tickets with Ticket it, simply create an event on the app and select the ticketing option. In ordert to meet automatic ticket creation out of your shop, you can connect to our API or a Mailbox to which the order confirmation email will be sent to.
How do I capture QR codes with Ticket it?
To capture QR codes with Ticket it, you can use our mobile app. Simply open the app on whatever device you want to, scan the code, and the app will automatically capture and verify the ticket.
How do I customize email templates with Ticket it?
To customize email templates with Ticket it, simply provide us your logo and your primary CI colors. When we have created your account, you are able to customize some attributes by yourself.
What efficient interfaces are available on Ticket it?
Ticket it offers several efficient interfaces, including a REST API for integration with other applications and an email mailbox for automated ticket processing.
How can I contact Ticket it for support?
To contact Ticket it for support, simply send us an email to hello@ticketit.io. Our team will respond as soon as possible.
Is Ticket it secure and reliable?
Ticket it is designed with security and reliability in mind. We utilize industry-standard encryption and data protection techniques to ensure the safety and privacy of your information.
Can I create just sold tickets out of a shop?
No. You can manually create tickets. You can even specify the ticket if the ticket is for a guestlist, a QR needs to be generate and sent via email, or if the ticket has a specific type (like early bird, discount ...)